General Terms of Service
1. Acceptance of Terms
By accessing and using our services, website, or purchasing our products, you agree to comply with these Terms of Service.
2. Eligibility
Our services are available to individuals and businesses that can enter into legally binding contracts. Business clients may be subject to additional verification.
3. Orders & Payments
All orders are subject to availability and confirmation.
Payment must be completed using approved methods. Business clients using the On Credit payment option must adhere to the specified terms.
We reserve the right to cancel orders due to pricing errors, fraud suspicion, or unforeseen circumstances.
4. Shipping & Delivery
Delivery times are estimates and may vary.
We are not responsible for delays due to unforeseen events, such as shipping carrier issues or natural disasters.
Customers must provide accurate shipping information; we are not liable for delivery failures due to incorrect details.
5. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Electronics: Refunds are available within 15 days, and exchanges within 30 days, with a valid receipt and matching serial codes.
Consumer goods (food, fresh produce, meat) are non-refundable, except for safety concerns or factory recalls.
6. Product Warranty
Certain products may come with a manufacturer’s warranty.
We do not cover damages due to misuse, improper handling, or unauthorized repairs.
7. Liability Limitation
We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the amount paid for the product or service in question.
8. Privacy & Data Protection
We respect your privacy and handle personal data according to our Privacy Policy.
By using our services, you consent to the collection and use of your information as outlined in our policy.
9. Amendments to Terms
We reserve the right to modify these Terms of Service at any time. Continued
use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of the jurisdiction in which we operate. Any disputes will be resolved in the applicable courts.
For any questions or concerns, please contact our customer service team at Info.osuma@gmail.com